I've been taking my car to Canyon Auto Repair ever since I moved to Beaverton several years ago. The service is always courteous and reliable; the work is high-quality, professional and trustworthy.
As a single woman who doesn't know a lot about cars, I could be an easy target for a shop looking to make as much money as possible off of my ignorance. I've never had to worry about that at Canyon Auto Repair. I especially appreciate that, if there are several items that need to be addressed, the guys provide a prioritized list that identifies what work needs to be done immediately and what can wait -- I've never had any other auto repair service do that.
My company always bring cars and trucks here for repair. Lee the Owner and his team have done a great job for us. Last month my 07 Audi have front suspension problems. Garrett the manager of the shop got me taking care of. My car suspension now feel solid and smooth. I m safer now on the road especially under high speed no more shaking. Thank you Canyon Auto repair for your good workmanship.
If I forgot to say it yesterday when I picked up my Echo, thanks to everyone at Canyon Auto Repair.
Simply amazing staff. They attended my dire needs in spite of narrow time slots. They're efficient and honest. Great place. Definitely coming back!
As a woman I'm always skeptical when dealing with mechanics because I feel like most mechanics think us women are easy to take advantage of but at canyon auto repair I feel like it's a place I can trust. The mechanics are knowledgeable and take their time making sure that the right problem is solved. If you need a fair and honest mechanic this is the place to go!
STAY AWAY!!!!!! I brought my car here for a 120k major, yet routine maintenance (no real issues with it). They took over 45 days and $3k to complete it with numerous (8-10) attempts to say it was complete, only for me to arrive and find nothing but issues and leaving without it. The shop manager had told me my particular car can be difficult, and one of the mechanics I spoke to had admitted to using youtube to try to figure out a problem they created. After many ignored attempts to speak with the owner to try to find a better solution, besides continuing to have the mechanics at this location preform the work (who clearly should've turned me away from the beginning based on my "difficult" type of vehicle), I gave up and took the car to the dealer to see if they could undo everything these people got wrong (another $1.5K in repairs). The dealer found some very concerning issues. Less expensive parts that should've been replaced were not (owner states they were keeping my cost down as I requested due to a limited budget, yet I was up-sold on other much more expensive items), vacuum hoses weren't hooked up or pinched off completely due to poor quality workmanship, hydraulic lines were routed incorrectly, a brake squeak was the same (brake pads were fine, wouldn't have chose to have this done if the squeak wasn't going to be resolved), old gaskets were reused and installed incorrectly completely missing a bolt hole, bolts were not tightened completely or barely threaded into place. It wasn't until I filed a complaint with BBB that I finally got a response from the owner (not a call or a meeting but through the BBB email). I eventually ended up in court to try and re-coupe the $ I had lost. This was the first time I was finally able to meet and speak with the owner. He showed up with one of the shop managers, and did nothing but lie, deny any wrong doing, interrupt, talk over, and blame/degrade me and my vehicle. I was able to score a small victory but didn't re-coupe all of it as our justice system is also somewhat flawed (a signed letter from a certified mechanic can't argue against lies told in person by a certified mechanic). I hope this owner sleeps well at night in knowing he completely screwed over a honest, hard working family just to make $3K, when he could've simple refunded the labor $'s from the very beginning and moved the car to his other shop or anywhere else to correct things and got all gold stars from me. Choosing to do business with this place has been an absolute nightmare as I am still dealing with issues costing even more $. If you still choose to do business with these people after reading this, I wish you the best of luck, you might really need it.
Canyon Auto Repair Inc is a US Car Repair based in Beaverton, Oregon. Canyon Auto Repair Inc is located at 11591 SW Canyon Rd, Beaverton, OR 97005, USA.
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