Unfortunately, I have had to deal with several insurance companies for auto accidents. Geico has provided the best customer service I have received so far. They are responsive, answered my questions, and provided payment in a very timely manner even though they weren't responsible for payment. The accident was not my fault, however, I pursued a claim through my insurance to get the ball rolling quicker.
Geico is nothing but a bunch of unscrupulous liars. Just pray you are never hit by a driver insured by Geico. They will get their insured to lie as well as witnesses. I can't believe state insurance commissioners actually license these scum bags. It goes without saying that you don't want to give them a nickel. Heed my advice and stay away.
I also had to have a car towed to a shop a couple months ago and it was so easy. I opened my app, clicked towing, called, held for 3 min tops, the representative booked a tow truck and sent me a text immediately with the company contact details and estimated arrival time. So easy!
Been with Geico for several years. I have been in couple of accidents. Never had an issue with them.
Geico is alright. Basic liabillity is cheap if you don't have much money to cover your car insurance. Good luck. 4 stars from my experience.
Worst customer service ever. I called to get a quote. At the end, the agent asked me what card I would like to put this on. I politely said "oh, no I'm just calling for a quote" he then said well why did you even call if you're not going to buy insurance? I said well I am putting prices together so that my wife and I can decide what works best for us. So he then said, "well why do you need to ask your wife? Both cars are yours aren't they?" I am appalled at how I was treated. This is only half of the rude things he said on the phone. I will never be using Geico. You can't push your product on someone. You need to make them want it by being polite. If I could give zero stars, I would. I'm sorry to whoever gets this guy on the phone!
Geico Insurance Agent is a US Insurance Agency based in Beaverton, Oregon. Geico Insurance Agent is located at 8845 SW Cascade Ave Suite 110, Beaverton, OR 97008, USA.
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